Contact Us

Great. Once you've decided on what to order, then you can either place an order by adding the products to cart, and then using PayPal or our Quick Express Checkout to finalize placing the order.
If you're not comfortable doing this youself, you can give us a call at 888-407-7909.
We sometimes have many calls coming in in the same time, and the queue can build up. If you find yourself waiting too long, you can leave us a quick message on the bottom right of the website in the chat box.
Please make sure to write that you would like to place an order, and leave your phone number so we could give you a call within th next hour.

We're here to help! We have developped this tool which should be able to narrow down your choices.
If you'd rather speak to one of our representatives, you can either give us a call at (888)407-7909 or drop us a quick message in the chat box below, where one of our representatives will be able to help out during business hours!

These are our business hours.
Mondays 9am-9pm EST
Tuesdays 9am-9pm EST
Wednesdays 9am-9pm EST
Thursdays 9am-9pm EST
Fridays 9am-9pm EST
Saturdays CLOSED
Sundays 9am-9pm EST

We try our best to be available to take your calls and messages, but during those times where we are closed, you are able to place an order via our website and we will process it the next business day.

Need to mail something to us? Here is our mailing address:
2885 Sanford Ave SW #41704
Grandville, MI 49418
(888)407-7909
support@thegazebostore.com

The quickest way to track your order is to chat with us directly via the live chat on the bottom right part of the website.
You can also give us a call at (888)407-7909.

We're sorry to hear you would like to cancel your order. We often ship orders within the same business day that it was placed to get them to the customer ASAP.
However, if the order hasn't already shipped, we can cancel it, and refund your method of payment instantly.
If the the order has been processed, we will not be able to cancel the order, and you will need to return it to us. Please have a look at our return policy for more details regarding returns.